Labs · Strategy, growth and decision-making

Customers for life: Your customer's lifecycle journey

3 hours · $58 per seat · with Ron Dimon

Blueprint · Operational · Sales

A working session in five moves: frame, activate, apply, reflect, commit. You leave with a deliverable and a one-page plan. How labs work. Map the full customer lifecycle to boost retention, loyalty, and lifetime value.

You will leave with

• Reduce churn by identifying friction points and moments of truth
• in the customer journey

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